Protecting your privacy is important to us. The basis on which you are entitled to access the website is set out below:
Data protection Act 1998
We know how important it is to protect your personal information. Any Personal Information we hold will be subject to the appropriate legal safeguards under the Data Protection Act 1998. We will process your Personal Information in accordance with the terms and for the purposes of this agreement. You confirm that you have the consent of any third party whose details you may disclose to us to discuss such details and to authorise us and such third parties referred to below to process such details for the purposes of assessing your enquiry.
We work closely with a small number of specialist companies offering complimentary support services. Where we need to pass your personal details to a third party, those companies are bound by this agreement.
We may also disclose personal information about you to the extent required by law, court order, by government order or decree. Except as described above, we will not disclose your personal information to any third parties without your consent.
Right of subject access
We only collect data that is ‘personally identifiable’ to the extent deemed necessary to serve our legitimate business purposes. We ensure that safeguards are in place for the security and privacy of that information.
Information held by us will be processed only for purposes for which we have registered under the Data Protection Act.
You have the right to review, correct and delete information from our records, subject to certain conditions. Please contact Head of Compliance should you have any concerns about any aspect of the information we hold. You have the right to ask for a copy of the information that we may hold about you. Upon you making a request in writing we will provide you with a copy of the information which we hold concerning you (after payment of small fee). The address to write to is: The Head of Compliance, Pathfinder Financial Services, Hardy Street, Eccles, Manchester.
Data privacy and personal details
The personal details which you submit to us (Personal Data) are held by us. It is your responsibility to ensure that your Personal Data is accurate and up to date and to inform us of any changes that need to be made. By submitting your Personal Data you CONSENT to it being processed by us, and any associate companies as notified in this Policy.
We may use Personal Information provided to us to communicate with you by post, telephone, fax, email or SMS text for the purposes of assisting you with your enquiry. By submitting your details you will be giving consent for the details provided to be used in this way.
If you use standard email for communication with us, information will not be protected in the same way and you should be aware that we cannot guarantee that it remains confidential whilst in transit.
Please note all our telephone calls are recorded for training and monitoring purposes.