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Accreditations

Our commitment to quality is without question and we hold current accreditation with all the following:

1382623984

Commonly thought to stand for International Organisation for Standardisation, ISO is actually derived from the Greek word “isos” meaning equal. Due to the different acronyms that the name “International Organisation for Standardisation” would have in different languages (for example IOS in English) at its inception it was decided to give it one short all-purpose name of “ISO”

In order to meet the requirements of the Standard, we needed to have in place a documented Quality Management System and to be able to demonstrate its implementation and ongoing maintenance through external audit. Registration is an indicator of our company’s ability to efficiently and professionally fulfill or exceed customer requirements.

Pathfinder is a member of The Debt Managers Standards Association DEMSA and follow their Code of Practice which is approved by the Trading Standards Institute. To become accepted as a member of DEMSA an independently appointed auditor from the Institute of Chartered Accountants of England and Wales conducted a detailed audit of the way we work.

 

In February 2013 the government announced a new voluntary industry standard where members needed to demonstrate they complied with a new Protocol for debt Management. We were one of the very first companies to demonstrate compliance with the requirements.

As you can see we take quality seriously in everything we do

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0845 274 8000
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Pathfinder Financial Services also trades as DebtManagementUK and is a company registered in England number 7039857, Data Protection Registration number Z2019459, Consumer Credit Licence number 0659592. Authorised and regulated by the Financial Conduct Authority. All telephone calls are recorded and monitored. When calling our “0845” from a BT landline, the call may be free depending upon which plan you are on. If you are calling from a mobile it is probably cheaper to dial our “0161” telephone number. On this website we also provide hints, tips and guidance including a link to free services provided by the Money Advice Service. You will find a wealth of useful information on this site

Our registered office address is Barton Hall, Hardy Street, Eccles, Manchester M30 7NB

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